Wednesday, June 25, 2008

Breaking News: Canon Repaired My Flash! Part 3

I back got my 580EX II today from the Canon repair center, all fresh and fixed! Turns out the flash PCB (or flash printed circuit board) needed to be replaced, a service that cost me $150. I blogged a few weeks ago about how stressful it was to have my one and only flash die a few days before my first wedding assignment.

In spite of the expense, I think I still came out good considering how much a new flash cost would have cost me right before the wedding. Now I have two!

I had tried connecting a Quantum Turbo 2X2 battery pack to my flash to give it more and faster recycle times. But something happened when I connected to the two devices: the flash pilot light button flickered rapidly and then died out. I couldn't get the flash to work from that point on. I still don't know if the battery pack caused the malfunction or if that flash already had one foot in the grave. I'm starting to think the flash was faulty since my friends at Denver Pro Photo said Quantum gave the battery pack a clean bill of health and the store sold it a few days later.

Here's proof that getting those service warranty agreements are a good thing. I routinely get those things whenever I buy photo equipment now, but I didn't a year ago when I first started buying items. And I didn't get one for my flash. If I would have, the service would have been covered under the program for free! And to make matters worse, I have no idea where the receipt is for the flash, so I had no way of proving to Canon that the flash was still under warranty.

All kinds of cuss words! But I'm happy to have a new flash so I can start experimenting with triggering multiple strobes.

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